PURE ESSENCE

Frequently Asked Questions
Product Benefits
- Triple-insulated stainless steel
- Ceramic-lined, no metallic taste
- Hot for 12 hours, cold for 24
- BPA-free, eco-conscious
- Laser-etched affirmations
What makes it unique?
“This isn’t just a water bottle. It’s an energetic upgrade.”
How do we clean the bottles?
Hand-wash the entire bottle instead of using the dishwasher. Be sure to clean the lid and mouth of the bottle thoroughly with soap to prevent mold growth.
Shipping and Delivery
We offer Fast & Reliable Shipping Australia-wide via Australia Post:
FREE STANDARD SHIPPING (5-10 Business Days)
EXPRESS SHIPPING (3-7 Business Days) for $10
Once your order is dispatched, you'll receive a tracking number to follow your delivery every step of the way.
We proudly ship from within Australia to ensure smooth and secure delivery.
Return and Exchange
✨ Damaged or Faulty Items
If your item arrives damaged or faulty, we will happily exchange it or issue a store credit.
To be eligible:
•Contact us within 7 days of receiving your order.
•Include a clear photo of the damaged item and your order number.
•We will cover all shipping costs for faulty or damaged returns.
This is a project of Cre8ingdreams and a portion of the sales will go towards a better future for someone