Return and refund policy

AffirmMe Exchange & Credit Note Policy

At AffirmMe, we pour love and intention into every product to support your highest self. Each affirmation bottle is carefully crafted to raise your vibration, and we take pride in ensuring your experience reflects that same care.

While we do not offer refunds, we’re committed to making things right with exchanges or store credit, when eligible.

✨ Damaged or Faulty Items

If your item arrives damaged or faulty, we will happily exchange it or issue a store credit.

To be eligible:

• Contact us within 7 days of receiving your order.
• Include a clear photo of the damaged item and your order number.
• We will cover all shipping costs for faulty or damaged returns.

✨ Incorrect Orders

Received something different than what you ordered? Let us know within 7 days, and we’ll send you the correct item at no extra cost or issue a store credit.

✨ Change of Mind

Please choose carefully, as we do not offer refunds for change of mind. However, if you’d like to exchange an unused item:

• It must be unopened, unused, in original packaging, and in resalable condition.
• You must notify us within 7 days of receiving your order.
• Shipping costs for change-of-mind returns are the customer’s responsibility.

✨ Store Credit Details

Store credits will be provided as a unique discount code, valid for 12 months from the date of issue, and can be used online for any future purchases.

✨ How to Lodge a Request

To request an exchange or credit, please email us at with:

• Your full name
• Order number
• Reason for return
• Any relevant photos

Our team will respond within 2 business days with the next steps.

We’re here to support your journey every step of the way. Thank you for choosing AffirmMe to be part of your self-love and manifestation ritual. 💫

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